Counseling and Psychological Services (CAPS) Appointments

Appointments

Appointments are made as quickly as possible after the request. You may request a specific therapist on the basis of gender, ethnicity, sexual orientation, or professional training, but it may mean a longer wait until such a therapist becomes available.

Appointments can be made at CAPS by calling 650-723-3785, by accessing Vaden Patient through the Vaden website, or by coming to the second floor of the Vaden Health Center from 8:30 to 5:00 Monday through Friday. 

If you have never been seen at CAPS before, the first time you call us to
make an appointment, you will be scheduled for a phone screening appointment with one of our clinicians. The purpose of this 5-10 minute phone call is for us to understand the focus of your concern and how this concern is affecting your daily life. This will allow us to assess your needs and match you with an appropriate clinician and appointment type.

If you are unable to keep a counseling appointment, please call reception (or go to the Vaden website) 24 hours in advance to cancel your appointment.  There will be a $15 charge for no-shows and cancelations not made at least 24 hours in advance.  Also, if you do not cancel an appointment and do not show for the appointment, we will not automatically carry it forward to the following week.  If staff cannot keep an appointment with you, reception will attempt to contact you to reschedule.