Robert Joss has been a long-time student and practitioner of general management and organizational leadership. His interests and work lead him to explore such issues as (a) what makes managers and leaders effective, (b) how can people be developed to be good managers and leaders, and (c) what causes people to succeed or fail in these important roles.

A leader in global banking, a former U.S. Treasury Department official, and a Stanford Graduate School of Business MBA (’67) and PhD (’70), Robert Joss became the eighth dean of the Business School in 1999. He served as dean for 10 years--overseeing the introduction of a new MBA curriculum, the institution of new collaborations between the school and Stanford University, and the construction of a new Business School campus which opened in 2011.

Joss has observed that ideas, capital, and technology move freely across borders around the world, but that there is a significant lack of management skill. As dean he drew on both his academic and business experience to address this issue through education. He has a strong belief in experiential learning, leadership development, and academic research that constantly tests the boundaries of what we know about organizational effectiveness. He continues to teach leadership and management in the school’s MBA curriculum.

Prior to joining the Business School as dean, Joss was chief executive officer of Westpac Banking Corporation, one of Australia’s largest banks, a post he held for six years. At Westpac, he was credited with refocusing the bank strategically, modernizing operations, and building a culture of teamwork, customer focus, open communication, and community support. Bank shareholders also benefited substantially during and after his tenure.

Before going to Australia, Joss held a variety of posts at San Francisco-based Wells Fargo Bank between 1971 and 1993, serving from 1986 onward as vice chairman. Prior to Wells Fargo, Joss worked 3 years at the U. S. Treasury, first as a White House Fellow and then as deputy to the assistant secretary for economic policy.

He is currently a director of Citigroup, Bechtel Group, Makena Capital Management, and CM Capital; and is active in Australian-American affairs, serving as Co-chair of the Advisory Board for the U.S. Studies Center at Sydney University. In 2001 he received the Centenary Medal for service to Australian society.