Publications

For a complete list of publications by Dr. Clifford Nass, check out his CV

Kaptein, M., Castaneda, D., Fernandez, N., & Nass, C. (in press). Extending the similarity-attraction effect: The effects of when-similarity in computer-mediated communication. Journal of Computer-Mediated Communication.

Lottridge, D., Marschner, E., Wang, E., Romanovsky, M. & Nass, C. (in press). Browser Design Impacts Multitasking. In Proceedings of the Human Factors and Ergonomic Systems Conference. Boston, MA: HFES.

Kaptein, M. & Eckles, D. (2012). Heterogeneity in the effects of online persuasion. Journal of Interactive Marketing, 26(3),176–188.

Nowak, M. & Nass, C. (2012). Effects of behavior monitoring and perceived system benefit in online recommender systems. In Proceedings of the 28th international conference on human factors in computing systems (pp. 2243-2246). Austin, TX: ACM.

Lee, J. R., Rao, S., Nass, C., Forssell, K. & John, J. (2012). When do online shoppers appreciate security enhancement efforts? Effects of financial risk and security level on evaluations of customer authentication. International Journal of Human-Computer Studies, 70(5), 364-376.

Pea, R., Nass, C., Meheula, L., Rance, M., Kumar, A., Bamford, H. . . Zhou, M. (2012). Media use, face-to-face communication, media multitasking and social wellness among 8-12 year old girls. Development Psychology, 48(2), 327–336.

Nowak, M., Kim, J., Kim, N., & Nass, C. (2012). Social visualization and negotiation: Effects of feedback configuration and status. In Proceedings of the conference on computer-supported collaborative work (pp. 1081-1090). Seattle, WA: ACM.

Lee, J. R. & Nass, C. (2012). Distinctiveness-based stereotype threat and the moderating role of coaction contexts. Journal of Experimental Social Psychology, 48, 192-199.

Jabon, M., Bailenson, J., Pontikakos, M., Takayama, L., & Nass, C. (2011). Facial expression analysis for predicting unsafe driving behavior. IEEE Pervasive Computing, 10(4), 84-95.

Groom, V., Srinivasan, V., Bethel, C.L., Murphy, R., Dole, L. & Nass, C. (2011). Responses to robot social roles and social role framing. International Conference on Collaboration Technologies and Systems, 194-203.

Harris, H. & Nass, C. (2011). Emotion regulation for frustrating driver contexts. In Proceedings of the 28th international conference on human factors in computing systems (pp. 749-752).Vancouver: ACM.

Sukumaran, A., Vezich, S., McHugh, M., & Nass, C. (2011). Normative influences on thoughtful online participation. In Proceedings of the 28th international conference on human factors in computing systems (pp. 3401-3410). Vancouver: ACM.

Kaptein, M., Eckles, D. & Davis, J. (2011). Envisioning persuasion profiles: Challenges for public policy and ethical practice. Interactions,18 (5), 66-69.

Hu, J., Winterboer, A., Nass, C., Moore, J. & Illowsky, R. (2007): Context & usability testing: User-modeled information presentation in easy and difficult driving conditions. In Proceedings of the SIGCHI conference on human factors in computing systems (pp. 1343-1346). San Jose, CA: ACM.

Rao, S., Bailenson, J., & Nass, C. (2010). Making personalization feel more personal: A four-step cycle for advancing the user experience of personalized recommenders and adaptive systems. Pp. 604-630 in M. Eastin, T. Daugherty, & N. M. Burns (Eds.), Handbook of research on digital media and advertising: User-generated content consumption. New York: IGI Global.

Lee, R. & Nass, C. (2010). Trust in computers: The computers-are-social-actors (CASA) paradigm and trustworthiness perception in human-computer communication. In D. Altusek and A. Gerbasi (Eds.), Trust and technology in a ubiquitous modern environment: Theoretical and methodological perspectives. Hershey, PA: IGI Global.

Ochi, P., Rao, S., Takayama, L., & Nass, C. (2010). Predictors of user perceptions of web recommender systems: How the basis for generating experience and search product recommendations affects user responses. International Journal of Human-Computer Studies, 68(8), 472-482.

Sukumaran, A. & Nass, C. (2010). Socially cued mental models. In Extended Abstracts of the 27th international conference on human factors in computing systems. Atlanta, GA: ACM (pp. 3379-3384).

Groom, V., Chen, J., Johnson, T., Kara, F. A., & Nass, C. (2010). Critic, compatriot, or chump?: Responses to robot blame attribution. In Proceedings of the 5th ACM/IEEE international conference on human-robot interaction (pp. 211-218). Osaka, Japan: ACM.

Takayama, L. & Nass, C. (2010). Throwing voices: The psychological impact of the spatial height of projected voices. In Proceedings of the 2010 ACM conference on computer supported cooperative work, CSCW 2010. Savannah, Georgia (pp. 91-94). Best paper award, honorable mention.

Groom, V., Nass, C., Chen, T., Nielsen, A., Scarborough, K., & Robles, E. (2009). Evaluating the effects of behavioral realism in embodied agents. International Journal of Human-Computer Studies, 67, 842-849

Groom, V., Bailenson, J., & Nass, C. (2009). The influence of racial embodiment on racial bias in immersive virtual environments. Social Influence, 4(3), 231-248.

Danninger, M., Robles, E., Sukumaran, A., Nass, C. (2009). The Connector Service: Representing Availability for Mobile Communication. In A. Waibel & R. Stiefelhagen (Eds.). Computers in the Human Interaction Loop (pp. 235-256). London: Springer

Ophir, E., Nass, C., & Wagner, A. (2009). Cognitive control in media multitaskers. In Proceedings of the National Academy of Sciences, 106(33), 15583-15587.

Takayama, L., Groom, V. & Nass, C. (2009). I'm sorry, Dave: I'm afraid I won't do that: Social aspects of human-agent conflict. In Proceedings of the 27th international conference on human factors in computing systems (pp. 2099-2108). Boston: ACM.

Rao, S., Hurlbutt, T., & Janakiram, N., & Nass, C. (2009). "My dating site thinks I'm a loser": Effects of personal photos and presentation intervals on perceptions of recommender systems. In Proceedings of the 27th international conference extended abstracts on human factors in computing systems (pp. 121-124). Boston: ACM.

Nowak, M., Rao, S., Meyer, A., Richman, J., Lewenstein, J., & Nass, C. (2009). Towards an experimental methodology for studying persuasion-based online security. In Proceedings of the 27th international conference extended abstracts on human factors in computing systems (pp. 4033-4038). Boston: ACM.

Takayama, L., Chiang, A., Nielsen, A., Wolfe, N., Lathrop, B., Sison, J-A., & Nass, C. (2009). Bringing design considerations to the mobile phone and driving debate. In Proceedings of the 27th international conference on human factors in computing systems (pp. 1643-1646). Boston: ACM.

Sukumaran, A., Ramlal, S., Ophir, E., Kumar, V., Mishra, G., Evers, V. . .Nass, C. (2009). Intermediated technology interaction in rural contexts. In Proceedings of the 27th international conference on human factors in computing systems (pp. 3817-3822). Boston: ACM

Groom, V., Takayama, L., Ochi, P., & Nass, C. (2009). I am my robot: The impact of robot-building and robot form on operators. In Proceedings of the human-robot interaction conference: HRI 2009 (pp. 31–36). San Diego, CA: ACM. Best Paper award, honorable mention.

Yamada, R., Nakajima, H., Lee, J. R., Brave, S. B., Maldonado, H., Nass, C., Morishima, Y. (2008). The design and implementation of socially-intelligent agents providing emotional support and cognitive support. Journal of Japan Society for Fuzzy Theory and Intelligent Informatics, 20(4), 473-486.

Takayama, L. & Nass, C. (2008). Assessing the effectiveness of interactive media in improving drowsy driver safety. Human Factors: The Journal of Human Factors and Ergonomics, 50(5), 772-781.

Bailenson, J. N., Pontikakis, E. D., Mauss, I. B., Gross, J. J., Jabon, M. E., Hutcherson, C., Nass, C., & John, O. (2008). Real- time classification of evoked emotions using facial feature tracking and physiological responses. International Journal of Human-Computer Studies, 66(5), 303-317.

Jonsson, I-M., Harris, H., & Nass, C. (2008). How accurate must an in-car information system be?: Consequences of accurate and inaccurate information in cars. In Proceedings of the twenty-sixth annual SIGCHI conference on human factors in computing systems (pp. 1553-1556). Florence, Italy: ACM

Takayama, L., Ju, W., & Nass, C. (2008). Beyond dirty, dangerous and dull: What everyday people think robots should do. In Proceedings of the 5th ACM/IEEE international conference on human-robot interaction (pp. 25-32). Amsterdam, The Netherlands.

Takayama, L. & Nass, C. (2008). Driver safety and information from afar: An experimental study of wireless vs. in-card information services. International Journal of Human-Computer Studies, 66(3), 173-184.

Gong, L. & Nass, C. (2007). When a talking-face computer agents is half-human and half-humanoid: Human identity and consistency preference. Human Communication Research, 33, 163-193.

Winterboer, A., Hu, J., Moore, J.D., & Nass, C. (2007). The influence of user tailoring and cognitive load on user performance in spoken dialogue systems. In Proceedings of the Interspeech 2007 Conference (pp. 2717-2720). Antwerp, Belgium.

Grimm, M., Kroschel, K., Harris, H., Nass, C., Schuller, B., Rigoll, G., & Moosmayr, T. (2007). On the necessity and feasibility of detecting a driver's emotional state while driving. In A. Paia, R. Prada, & R. W. Picard (Eds.), Affective computing and intelligent interaction (pp. 126-138) Berlin, Germany: Springer-Verlag.

Groom, V. & Nass, C. (2007). Can robots be teammates?: Benchmarks and predictors of failure in human-robot teams. Interaction Studies, 8(3), 483-500.

Lee, J. R., Nass, C., Brave, S., Morishima, Y., Nakajima, H., & Yamada, R. (2007). The case for caring co-learners: The effects of a computer-mediated co-learner agent on trust and learning. Journal of Communication, 57(2), 183-204.

Dahlback, N., Wang, Q. Y., Nass, C., & Alwin, J. (2007). Similarity is more important than expertise: Accent effects in speech interfaces. In Proceedings of the SIGCHI conference on human factors in computing systems (pp. 1553-1556). San Jose, CA: ACM.

Danninger, M., Robles, E., Takayama, L., Wang, Q., Kluge, Y., Stiefelhagen, R., & Nass, C. (2007). The connector service: Predicting availability in mobile contexts. pp. 129-141 in Machine learning for multimodal interaction. Heidelberg: Springer Berlin.

Wang, Q-Y., Battocchi, A., Graziola, I., Pianesi, F., Tomasini, D., Zancanaro, M., & Nass, C. (2006). The role of psychological ownership and ownership markers in collaborative working environment. In Proceedings of the 8th International Conference on Multimodal Interfaces (pp. 225-232). Banff, Canada: ACM.

Yamada, R., Nakajima, H., Brave, S. B., Maldonado, H., Lee, J-E R., Nass, C., & Morishima, Y. (2006). An implementation of socially intelligent agents for emotional support and its application. In Proceedings of the IEEE international conference on systems, man, and cybernetics (pp. 322-326). Taipei, Taiwan: IEEE.

Nass, C., Brave, S., & Takayama, L. (2006). Socializing consistency: From technical homogeneity to human epitome. In P. Zhang & D. Galletta (Eds.), Human-computer interaction in management information systems: Foundations (pp. 373-391). Armonk, NY: M. E. Sharpe.

Pearson, J., Hu, J., Branigan, H. P., Pickering, M. J., and Nass, C. (2006). Adaptive language behavior in HCI: How expectations and beliefs about a system affect users’ word choice. In Proceedings of the SIGCHI conference on human factors in computing systems (pp. 1177-1180). Montreal: ACM.

Robles, E. A., Sukumaran, A., Rickertsen, K., & Nass, C. (2006). Being watched or being special: How I learned to stop worrying and love being monitored, surveilled, and assessed. In Proceedings of the SIGCHI conference on human factors in computing systems (pp. 831-839). Montreal: ACM

Nass, C., Robles, E., & Wang, Q. (2004). “User as assessor” approach to embodied conversational agents (ECAs): The case of apparent attention in ECAs. In Z. Ruttkay & C. Pelachaud (Eds.), From brows to trust: Evaluating embodied conversational agents (pp. 161-188). Dordrecht: Kluwer.

Maldonado, H., Lee, J. R., Brave, S., Nass, C., Nakajima, H., Yamada, R., Iwamura, K., & Morishima, Y. (2005). We learn better together: Enhancing e-learning with emotional characters. In T. Koschmann, D. Suthers, & T. W. Chan (Eds.), Computer-supported collaborative learning: The next ten years. In Proceedings of the computer-supported collaborative learning conference (CSCL 2005) (pp. 408-417). New Brunswick, NJ: Lawrence Erlbaum Associates.

Wang, Q., Nass, C., & Hu, J. (2005). Natural language query vs. keyword search: Effects of task complexity on search performance, user perceptions, and preferences. In M. Costabile and Fabio Paternò (Eds.), Proceedings of human-computer interaction - INTERACT 2005 (Lecture notes in computer science) (pp. 106-116). Berlin: Springer-Verlag

Jonsson, I., Nass, C., Harris, H., & Takayama, L. (2005). Matching in-car voice with driver state: Impact on attitude and driving performance. In Proceedings of the International Driving Symposium on Human Factors in Driver Assessment, Training and Vehicle Design, USA, 173-180.

Nass, C., Jonsson, I-M., Harris, H., Reaves, B., Endo, J., Brave, S., & Takayama, L. (2005). Improving automotive safety by pairing driver emotion and car voice emotion. In CHI '05 extended abstracts on human factors in computing systems (pp. 1973-1976). Portland, OR: ACM.

Wang, Q. & Nass, C. (2005). Less visible and wireless: Two experiments on the effects of microphone type on users' performance and perception. In Proceedings of the SIGCHI conference on human factors in computing systems (pp. 809-818). Portland, OR: ACM.

Jonsson, I-M., Zajicek, M., Harris, H., Nass, C. (2005). Thank you, I did not see that: In-car speech based information systems for older adults. In CHI '05 extended abstracts on human factors in computing systems (pp. 1953-1956). Portland, OR: ACM.

Jonsson, I.-M., Nass, C., Endo, J., Reaves, B., Harris, H., & Ta, J. L. (2004). Don't blame me, I'm only the driver: Impact of blame attribution on attitudes and attention to driving task. In CHI '04 extended abstracts on human factors in computing systems (pp. 1219-1222). Vienna, Austria: ACM

Nass, C. & Lee, K. (2001). Does computer-synthesized speech manifest personality? Experimental tests of recognition, similarity-attraction, and consistency-attraction. Journal of Experimental Psychology: Applied, 7(3), 171-181.